Do you have an impact on your clients?

Do you understand your clients' challenges well enough to offer them solutions? Do your employees focus on selling added value? Do the test to find out where you stand compared to ‘best in class’ B2B companies.

Do the test and see your benchmark

Your HR policy and today’s customer

Does your HR policy support the new demands of today’s customer? Have you developed a strategy to adapt skills and behaviour? Are people focused on customer impact? What about willingness to change? Can you visualise each employee’s contribution? Discover your organisation's strengths and possible points for improvement. After the test, you’ll be offered an initial recommendation for getting the most out of your employees while ensuring they’re happy too.

Do the test and find your benchmark

Buyer Journey Enablement for B2B

Perpetos focuses on Buyer Journey Enablement for B2B organisations. We are structured outside-in by design to help our clients overcome ’Age of the Customer’ challenges. We achieve significant corporate performance improvements by deploying a methodology and best-in-class frameworks. We stay with our customers until the results are achieved. It’s not what we do that’s unique; it’s the way that we do it.

What sets us apart?


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Most recent

L'ère du client : cinq pièges

09.10.2014

The age of the customer: five pitfalls


I often hear that customers have changed drastically in recent years. What has actually changed is their way of interaction. Your sales, marketing and products have to adapt to this evolution, and a number of pitfalls may show up in the process. 1. You do not send the right message Most websites I visit are continuously referring to ‘we’ and the benefits of working with ‘us’. This is of no...

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Comment garantir des processus de vente et de marketing efficients ?

07.10.2014

The road to efficient sales and marketing processes


To remain competitive and successful, companies need to tailor their sales and marketing processes to the behaviour and expectations of customers and prospects. This can also be done by introducing new processes which create demand and support sales enablement. What should you pay attention to during this transformation? The following seven recommendations help you on your way. They originate...

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Les petits caractères de Booking.com

07.10.2014

Booking.com: the fine print


Customer satisfaction and customer experience are crucial elements to maintain or increase your competitiveness. This is a crucial issue today, but how does one go about it? How can it be measured and improved? Is it really that important? That’s what I thought about when I recently booked a hotel room via Booking and received an unpleasant surprise. But first a few words about the customer’s...

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