{"id":11218,"date":"2016-03-18T12:00:47","date_gmt":"2016-03-18T12:00:47","guid":{"rendered":"http:\/\/perpetos.com\/uncategorized\/checklist-wat-klanten-van-uw-verkopers-verwachten\/"},"modified":"2023-05-15T10:16:39","modified_gmt":"2023-05-15T10:16:39","slug":"checklist-wat-klanten-van-uw-verkopers-verwachten","status":"publish","type":"post","link":"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/","title":{"rendered":"Checklist: what do customers expect from your sales people"},"content":{"rendered":"\n<p>As HR and Sales Executives, it is your role to make sure your sales people use the right capabilities to meet customers\u2019 expectations. But buyer needs are changing all the time, and today\u2019s digitized customers are better informed than ever before. What Sales people traditionally learn in trainings, as well as the capabilities that got them on board years ago, might not be up to standard.<\/p>\n\n\n\n<h4><strong>How can you be sure that Sales&nbsp;have what it takes and stay up-to-speed? &nbsp;<\/strong><\/h4>\n\n\n\n<p>Here is a checklist of the top 10 crucial attitudes and capabilities your Sales need to meet the empowered customer\u2019s expectations:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"http:\/\/perpetos.com\/wp-content\/uploads\/2017\/04\/Checklist-Sales-rep-UK.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" width=\"960\" height=\"697\" src=\"https:\/\/perpetos.com\/wp-content\/uploads\/2016\/03\/Checklist-what-customers-expect-from-your-Sales-reps-960x697.png\" alt=\"Checklist what customers expect from your Sales reps\" class=\"wp-image-20897\" srcset=\"https:\/\/perpetos.com\/wp-content\/uploads\/2016\/03\/Checklist-what-customers-expect-from-your-Sales-reps-960x697.png 960w, https:\/\/perpetos.com\/wp-content\/uploads\/2016\/03\/Checklist-what-customers-expect-from-your-Sales-reps-540x392.png 540w, https:\/\/perpetos.com\/wp-content\/uploads\/2016\/03\/Checklist-what-customers-expect-from-your-Sales-reps-200x145.png 200w, https:\/\/perpetos.com\/wp-content\/uploads\/2016\/03\/Checklist-what-customers-expect-from-your-Sales-reps-1440x1046.png 1440w, https:\/\/perpetos.com\/wp-content\/uploads\/2016\/03\/Checklist-what-customers-expect-from-your-Sales-reps.png 1532w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 id=\"top10video\">Let\u2019s dive into the top&nbsp;<strong>10 crucial competencies&nbsp;<\/strong>sellers need, to meet the empowered customer\u2019s expectations.<\/h4>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"What makes a customer highly engaged\" src=\"https:\/\/player.vimeo.com\/video\/451462139?dnt=1&amp;app_id=122963&amp;h=c902b4edc8\" width=\"1440\" height=\"810\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Top 10 crucial attitudes and capabilities Sales need to meet the empowered customer\u2019s needs<\/p>\n","protected":false},"author":9,"featured_media":7061,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,4],"tags":[],"department":[511,509],"media":[545,710,505],"topic":[514,515],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Checklist: what do customers expect from your sales people - Perpetos<\/title>\n<meta name=\"description\" content=\"Checklist: what do customers expect from your sales people - Perpetos\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Checklist: what do customers expect from your sales people - Perpetos\" \/>\n<meta property=\"og:description\" content=\"Checklist: what do customers expect from your sales people - Perpetos\" \/>\n<meta property=\"og:url\" content=\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/\" \/>\n<meta property=\"og:site_name\" content=\"Perpetos\" \/>\n<meta property=\"article:published_time\" content=\"2016-03-18T12:00:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-15T10:16:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/perpetos.com\/wp-content\/uploads\/2015\/07\/Customer-is-king-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Pascal Persyn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pascal Persyn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/\",\"url\":\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/\",\"name\":\"Checklist: what do customers expect from your sales people - Perpetos\",\"isPartOf\":{\"@id\":\"https:\/\/perpetos.com\/#website\"},\"datePublished\":\"2016-03-18T12:00:47+00:00\",\"dateModified\":\"2023-05-15T10:16:39+00:00\",\"author\":{\"@id\":\"https:\/\/perpetos.com\/#\/schema\/person\/cccebf6f6bfb94de0ea198002c0ab079\"},\"description\":\"Checklist: what do customers expect from your sales people - Perpetos\",\"breadcrumb\":{\"@id\":\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/perpetos.com\/en\/sales-performance\/checklist-wat-klanten-van-uw-verkopers-verwachten\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/perpetos.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Checklist: what do customers expect from your sales people\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/perpetos.com\/#website\",\"url\":\"https:\/\/perpetos.com\/\",\"name\":\"Perpetos\",\"description\":\"Sales and Commercial Excellence\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/perpetos.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/perpetos.com\/#\/schema\/person\/cccebf6f6bfb94de0ea198002c0ab079\",\"name\":\"Pascal Persyn\",\"description\":\"Pascal supports organisations in delivering commercial excellence in the areas of Sales Enablement, Content Strategy and Buyer Journey Enablement. 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