{"id":28922,"date":"2021-10-28T09:25:39","date_gmt":"2021-10-28T09:25:39","guid":{"rendered":"https:\/\/perpetos.com\/?p=28922"},"modified":"2025-06-22T20:26:33","modified_gmt":"2025-06-22T20:26:33","slug":"360-customer-centricity-the-5-disciplines-you-need-to-master","status":"publish","type":"post","link":"https:\/\/perpetos.com\/en\/sales-performance\/360-customer-centricity-the-5-disciplines-you-need-to-master\/","title":{"rendered":"360\u00b0 Customer Centricity: The 5 disciplines you need to master"},"content":{"rendered":"A buyer-driven world requires 4 team-wide capabilities powered by forward looking leadership","protected":false},"excerpt":{"rendered":"

A buyer-driven world requires 4 team-wide capabilities powered by forward looking leadership<\/p>\n","protected":false},"author":9,"featured_media":34219,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,11,4],"tags":[],"department":[510,509],"media":[545],"topic":[514,516,522],"acf":[],"yoast_head":"\n360\u00b0 Customer Centricity: The 5 disciplines you need to master<\/title>\n<meta name=\"description\" content=\"A buyer-driven world requires 4 team-wide capabilities powered by forward looking leadership.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"360\u00b0 Customer Centricity: The 5 disciplines you need to master\" \/>\n<meta property=\"og:description\" content=\"A buyer-driven world requires 4 team-wide capabilities powered by forward looking leadership.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/\" \/>\n<meta property=\"og:site_name\" content=\"Perpetos\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-28T09:25:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-22T20:26:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/perpetos.com\/wp-content\/uploads\/2021\/10\/360-CustomerCentricityModel.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"906\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Pascal Persyn\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pascal Persyn\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/\",\"url\":\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/\",\"name\":\"360\u00b0 Customer Centricity: The 5 disciplines you need to master\",\"isPartOf\":{\"@id\":\"https:\/\/perpetos.com\/#website\"},\"datePublished\":\"2021-10-28T09:25:39+00:00\",\"dateModified\":\"2025-06-22T20:26:33+00:00\",\"author\":{\"@id\":\"https:\/\/perpetos.com\/#\/schema\/person\/cccebf6f6bfb94de0ea198002c0ab079\"},\"description\":\"A buyer-driven world requires 4 team-wide capabilities powered by forward looking leadership.\",\"breadcrumb\":{\"@id\":\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/perpetos.com\/verkoopperformantie\/360-klantgerichtheid-beheers-jij-de-4-disciplines-om-succesvol-te-zijn-als-verkoper-in-de-huidige-hybride-markt\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/perpetos.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"360\u00b0 Customer Centricity: The 5 disciplines you need to master\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/perpetos.com\/#website\",\"url\":\"https:\/\/perpetos.com\/\",\"name\":\"Perpetos\",\"description\":\"Sales and Commercial Excellence\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/perpetos.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/perpetos.com\/#\/schema\/person\/cccebf6f6bfb94de0ea198002c0ab079\",\"name\":\"Pascal Persyn\",\"description\":\"Pascal supports organisations in delivering commercial excellence in the areas of Sales Enablement, Content Strategy and Buyer Journey Enablement. 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