We wanted all our salespeople worldwide to work in the same way, using the same terminology in communications and discussions. We can no longer think in terms of how to sell our products. Instead we have to ensure that all our Sales and Marketing activities are synchronised with the buyer journey. Perpetos' methodology has been instrumental to implement this business transformation, independent of culture and language.
Lucio de Risi, CEO
Our salespeople can now demonstrate the impact that our technical innovations have on the client’s profit way better than before. This has helped us to build relationships based on trust. The most visible results are: an increased conversion rate and a higher customer retention.
Johan Verstraete, Vice President of Marketing, Sales and Service
Zetes wasn’t generating enough leads and the quality of the leads was disappointing. At the same time, our key account managers were dominantly more farmers than hunters. Perpetos helped us develop a strong alignment and interaction between sales and marketing to solve these challenges. We are no longer concentrating on our selling process, but on the prospective client’s buying cycle.
Hervé Toussaint, Corporate Marketing Director
I would like to thank Perpetos for the excellent quality of training. It was a real eye-opener to learn new ways and techniques of customer approach and working as a team. Their approach is truly innovating, and nothing is left to chance.
Denis GARCIA, Business Dev Manager Integrated Care| HIS France