Know what path your customer is taking
To sell faster or more, you have to know what path a buying customer is taking. You can do this using our template, which maps out where a customer has come from and what they expect. What does the customer journey look like? Where do they get their information from?
When should sales or marketing become involved? What does a customer expect at each stage? Do they want advice or confirmation? You come to understand how your customers think and you can increase your conversion rate, boost customer satisfaction and increase your profit margin.